Access Your Accounts
If you have not yet logged in to your WEX Health Cloud account, your initial login credentials are below:
- Username: first initial, last name, last four digits of your SSN (ex. jdoe1234 – all lowercase without spaces)
- Password: Your temporary password is your SSN without hyphens. You will be required to change your password the first time you log in.
Once you have logged in, please follow the website’s instructions to set up your security questions and create your new password.
If your employer utilizes Flyte payroll services, you will be given access to one of two employee portals, based on the options your employer has chosen. If you are unsure of which portal to log in to, please contact Flyte HCM.
If your employer offers access to the My Employer On the Go employee portal, you can log in to your account using the MyGO app for iPhone or Android. The MyGO app is available from the Google Play Store and the iTunes App Store.
Individuals experiencing a Qualified Event may log in to COBRAPoint with the information mailed to them to make their COBRA elections, make payments, and review their accounts.
Contact Flyte HCM
Flyte HCM can be reached by phone at 952.746.0000. Email is the quickest and easiest way to contact the best person to answer your questions – we have several options!
Login Issues?
support@flytehcm.comLogin Issues?
Email support@flytehcm.com or call 952.746.0000 for assistance accessing your online accounts.
Claim Questions?
claims@flytehcm.comClaim Questions?
Email claims@flytehcm.com or call 952.746.0000 to speak to one of our Claims Processors.
COBRA Concerns?
COBRA@flytehcm.comCOBRA Concerns?
Email COBRA@flytehcm.com or call 952.746.0000 with questions for our COBRA department.
Helpful Forms
These forms and more can be found by logging in to your account at https://flytehcm.lh1ondemand.com.
Flyte HCM’s Privacy Policy
Flyte HCM is committed to protecting the privacy of our clients and plan participants.