At Flyte HCM, every plan, platform, and process we build begins with one belief: benefits should feel personal. Behind every reimbursement, contribution, and compliance report is a team that sees the people connected to it. Employers who want to care for their teams. Brokers and trusted advisors who guide their clients with integrity. Employees who are trying to make smart, informed choices for themselves and their families.
That is who we serve, and that is why we do what we do.
We believe the right mix of service, technology, and partnership can transform the way people experience benefits. Flyte HCM exists to make that experience simple, compliant, and human.
Service That Feels Personal
For us, service is not a department. It is the foundation of everything we do. Every client, broker, and team member we work with is more than an account. They are a partner, and our success is measured by the trust they place in us.
Our Member Services Team provides clear, timely, and caring support to employees every day. Our Client Services Team works closely with clients and brokers to ensure plans run smoothly and that questions are answered promptly. Our Onboarding Team is there from the very beginning, guiding new clients through setup, training, and implementation with precision and care. Each group plays a vital role in delivering the consistent, high-touch experience Flyte HCM is known for. Together, they form one seamless support system built on listening, understanding, and following through.
We know that great technology can make benefits administration easier, but it is the people behind it who make the experience meaningful. That personal attention and reliability have become part of who we are. It is what clients remember most about working with Flyte HCM, and it is why they stay with us year after year.
The Technology Behind It All
Modern benefits require modern tools, and the Flyte Health Account Manager platform is the secure hub that brings everything together.
Through this platform, we deliver a seamless, integrated experience for employers, employees, brokers, and advisors. Every account type, HSA, HRA, FSA, Dependent Care, Commuter, and more, is managed in one place, with real-time visibility and reporting. Employers can review contributions, monitor activity, and maintain compliance within our Flyte Employer Portal. Employees have 24/7 access to their balances, claims, and reimbursements through the Flyte Benefits App and the Flyte Benefits Debit Card.
Our technology supports every stage of the benefits process. It allows employees to pay providers directly, request reimbursements through secure online submissions, and track expenses with ease. Employers and brokers can depend on accurate reporting and streamlined plan management that keeps everything running smoothly.
The goal is not to replace the human element. It is to enhance it. Our technology exists to make every interaction, whether it is a claim, a contribution, or a compliance task, simpler, faster, and more transparent.
Security That Builds Confidence
Trust is at the center of every relationship we have. That trust begins with the confidence that sensitive data is always secure.
The Flyte Health Account Manager platform is built on an enterprise-level infrastructure that meets or exceeds the strictest standards of the healthcare and financial industries. It is fully compliant with SOC 2 Type 2, HITRUST CSF, PCI DSS Level 1, and HIPAA regulations. Every layer, from our data centers to mobile access, is designed with encryption, authentication, and rigorous testing to protect the confidentiality and integrity of your information.
We operate from Tier 3 data centers with biometric access controls, 24-hour security, and multiple levels of authorization. Our systems undergo continuous monitoring and quarterly penetration testing to ensure readiness and resilience.
Security is not a feature. It is a promise. The peace of mind that comes from knowing every record, transaction, and claim is handled securely is one of the most valuable benefits we can deliver.
A True Partnership Approach
Benefits administration does not happen in isolation. It happens through collaboration between employers, brokers, advisors, and the teams that support them.
At Flyte HCM, we see ourselves as an extension of those teams. We work alongside brokers and trusted advisors to help design, implement, and administer benefit programs that align with each client’s vision and goals. We come alongside employers to guide them through plan setup, employee communication, and compliance oversight.
This partnership mindset is built into everything we do. We communicate clearly, follow through on commitments, and approach each challenge as a shared opportunity. Whether it is helping a broker explore a new contribution strategy or ensuring a smooth transition during renewal, we are fully invested in the outcome.
Our goal is simple: to make benefits easier for everyone involved. We handle the complexity so our partners can focus on what they do best: building relationships, growing their businesses, and serving their people.
What’s Behind Every Benefit
When you look past the acronyms, ICHRA, HRA, HSA, FSA, QSEHRA, you find something deeply human. Benefits are not about forms or files. They are about people. Employers who want to take care of their teams. Employees who want to protect their families. Brokers and advisors who want to deliver trusted guidance.
At Flyte HCM, we are here to make that connection work better. We combine advanced technology, proven compliance, and genuine service to create an experience that feels effortless, dependable, and personal.
Behind every benefit, there is a story. Behind that story, there is a team, ours, committed to making every plan stronger, every process clearer, and every partnership last.
Ready to See What’s Behind Every Benefit?
Let’s connect and talk about how Flyte HCM can support your team, your clients, and your goals.
